BUS2269 – Management Communications

Name of Student _______Shivam Pandya______

BUS2269 – Management Communications

Observer Evaluation

This evaluation has been designed to assist students in the management communication course to evaluate their communication skills and abilities. A major part of improving communication is to solicit and receive feedback from others about our communication skills. This evaluation will be used by the student in a course final project assignment worth 25% of his/her grade. Thus, you must be honest and thoughtful in your feedback on this form. There are no right or wrong, good or bad assessments; there is simply your perception of the student’s communication skills. This assessment is valuable information for the student. The student has chosen you to provide this feedback because he/she believes you know them well enough and have sufficient contact with him/her to provide valuable feedback.

The answer for each set of descriptions is the response that you think most closely describes your perception of the student’s communication skills on a scale from 1-10 with 1 being none of the time, 5 being 50% of the time, and 10 being all of the time. Please include any comments about a particular question that would provide further feedback to the student. If you do not know or have not observed a particular behaviour, do not mark a number but indicate N/A in the comment area. As much as possible attempt to provide some feedback.

Name of Evaluator: ___________Het Patel________________________

Relationship to Student: ________Cousin_______________________

Date: ________09/19/2020_________________

  1. Appears to be objective regarding the perceptions of others and situations.

    1 2 3 4 5 6 7 8 9 10

    Comments: Have a strong perception and even have the unbiased opinion that relates to the new ideas and the formation of ideas. Strong advocacy plans and the execution of it.

  2. Checks out the accuracy of personal interpretations of situations and people.

    1 2 3 4 5 6 7 8 9 10

    Comments: The accuracy of the personal interpretations of any situation and people is commanding and even truly accessed as per the visionary idea.

  3. Talks about him/herself from what appears to be an accurate picture of him/herself.

    1 2 3 4 5 6 7 8 9 10

    Comments: Precisely not accurately, as one is transparent to the real picture which has been presented and does hold the complex ideas in the set vision.

  4. Appears to be aware of personal stereotypes about others and works to remain open-minded with people he/she meets.

    1 2 3 4 5 6 7 8 9 10

    Comments: Aware of the personal stereotypes such as the biasedness and the complex things, before passing the prior judgements about anything.

  5. Appears to question the accuracy of his/her perceptions of others and seeks out more information to verify perceptions (perception checking).

    1 2 3 4 5 6 7 8 9 10

    Comments: It is advocated to have a clear picture with the set visionary own ideas so that the same can be viewed about the others.

  6. Chooses words and language that brings clarity to the message and seeks to reduce ambiguity and confusion.

    1 2 3 4 5 6 7 8 9 10

    Comments: Indeed it is clear and the idea is presented with the clear picture. Use words precisely and accurately with the set ideas.

  1. Appears to be aware of his/her profanities and vulgarities, and attempts to limit or refrain from using this type of language.

    1 2 3 4 5 6 7 8 9 10

    Comments: The set of the language can be lemmatizing with the new ideas, plans and the procedures without using the profane language or the restricted views.

  2. Appears to be aware of non-verbal communication and the impact it has on interactions with others.

    1 2 3 4 5 6 7 8 9 10

    Comments: The nonverbal communication can be enhanced with the better interaction levels and the set styles, by having pleasant behaviour and attitude.

  3. Maintains appropriate eye contact while interacting with others.

    1 2 3 4 5 6 7 8 9 10

    Comments: Toc retains extent, as, during the controversial topics or the conflicting ideas, the eyes cannot stick to the non-behaviour measures of covering his emotions.

  4. Appears to be aware of vocal interferences (such as Umm, like, you know) and limits the use of or appears to actively work to eliminate use.

    1 2 3 4 5 6 7 8 9 10

    Comments: Yes, but not very much, as the long pauses and the tones like umm can be alarming and can sound confusing to any conversation.

  5. Appears to be aware of the personal distance comfort zone of self and others and recognizes when he/she may be encroaching on the personal distance comfort zone of others.

    1 2 3 4 5 6 7 8 9 10

    Comments: To a certain extent, with the nonverbal and the verbal behaviour the ideas can be distinguished with the set notions.

  6. Seems to disclose personal information and details in an appropriate manner and appropriate relationships (i.e. Close friendships, family intimate relationships).

    1 2 3 4 5 6 7 8 9 10

    Comments: Not very personal and the conversation should be disclosed at the most important step to establish effective communication and good plans.

  7. Uses “I feel” statements to describe feelings rather than displaying feelings inappropriately.

    1 2 3 4 5 6 7 8 9 10

    Comments: Not very strong, but when to have the counter-argument points and to have clear cut ideas and plans that could disclose the true emotions and behaviours.

  8. Give appropriate verbal and non-verbal feedback to others in response to a message sent.

    1 2 3 4 5 6 7 8 9 10

    Comments: The verbal and the nonverbal feedback can be identified in the set perceptions formed and to reduce the judgments, such as by hiding and practising one own emotion.

  9. Behaves assertively in most primary relationships and seems to be aware of when he/she is behaving passively or aggressively and the results each type of behaviour has on self and others.

    1 2 3 4 5 6 7 8 9 10

    Comments: Through the assertive way of disclosing the information, the ideas can be presented strongly or the complex nature depends on nature and the set behaviour.

  10. Can accept and give both positive and negative constructive feedback.

    1 2 3 4 5 6 7 8 9 10

    Comments: The positive constructive feedback is to determine how the information can be presented in a better manner. The negative information should be presented in a constructive manner that can encourage people.

  11. As a listener, focuses attention on the speaker of a message.

    1 2 3 4 5 6 7 8 9 10

    Comments: Every word are heard attentively and the direction, behaviour, emotions and even the tone of speaking the set words, sentences are focused on.

  12. When listening, he/she asks questions to clarify and provide feedback and paraphrases what the other person has said when necessary to ensure he/she understands.

    1 2 3 4 5 6 7 8 9 10

    Comments: It is done constructively and positively. All the information is then joined to form the clear direction of the information and to have the set direction in the communication.

  1. In conversations, he/she allows forgiving and take in the conversation by providing enough information while also not taking too long.

    1 2 3 4 5 6 7 8 9 10

    Comments: Some information is provided while others are restricted depends, on the conversation which has been presented in a covering manner or the disclosed steps. Every step are conversational words are carefully included and then identified.

  2. Provides information that is relevant to the conversations he/she is engaged in.

    1 2 3 4 5 6 7 8 9 10

    Comments: The conversation has to be clear and engaging, using the precise set of language tones and even adhering to the set styles. It has to be descriptive and yet flow clearly.

  3. Is specific and organized in communicating thoughts to others.

    1 2 3 4 5 6 7 8 9 10

    Comments: Flows in the one planned direction, having clear set ideas and the thoughts presented. For example, if the thoughts are presented in a complex manner, it would lead to a breach of set thoughts.

  4. Is courteous in conversations with others (does not interrupt, embarrass the other person, etc.)

    1 2 3 4 5 6 7 8 9 10

    Comments: Though having transparent, unbiased and nonjudgmental emotions can lead to a breach of trust, but by clearly presenting the information, can be a complex scenario as it can lead to an unwanted situation.

  5. Attempts to use a conflict management style appropriate to the situation.

    1 2 3 4 5 6 7 8 9 10

    Comments: If the situation demands to have the assertive style of communication, then the set communication mode has to be chosen, if it is more like democratic, then the set ideas have to be chosen. So depending on the situation, the conflict management style is chosen.

  6. Appears to use compromise or collaboration as a conflict style when confronted with major issues.

    1 2 3 4 5 6 7 8 9 10

    Comments: When confronted with the major issues, the new ideas, plans and the understanding of the information have to be evaluated, but has to be understood in the given notions.
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