SITXHRM002 Assignment 1

SITXHRM002 Assignment 1 Version 2 Page 1 of 4
©copyright Academia International 2014
SITXHRM002 ROSTER STAFF

STUDENT FULL NAME:
STUDENT ID:
CLASS:
TEACHER:
______________________________________________
______________________________________________
______________________________________________
____________________________________________

ASSIGNMENT 1
Assignment 1: Roster Scenario
Use the Hospitality Industry (General) Award and Fair Work Australia as a guideline for payment and
conditions; write a roster for a one off function.
The function is for a Birthday Party with 280 guests. You will be serving three courses plus the cake and
doing drink service to the tables as well as from the bar before and after the formal dinner, allow one front
of house for every 25 guests and five back of house, three chefs (1 Head,1 Sous,1 Cook) and two kitchen
hands.
The guests are to start arriving at five o’clock and will sit down to dinner at six o’clock. Roster must include
also basic preparation done the day before in the central kitchen. As well the room will be set up during the
day. It can’t be done any earlier as a function was in that room the day before. There is another function in
the room the next day so the room has to be completely pulled down that night. The function is costing
$120.00 per head and the wage percentage allowed is 25%.
Students are to write a roster for both front and back of house that meet the wages budgets and which
provide a level of staffing sufficient to ensure the delivery of high quality customer service.
SITXHRM002 Assignment 1 Version 2 Page 2 of 4
©copyright Academia International 2014
Report
Students are required to research 3 different roster software available in Australia that could be used to
publish the roster created on Part 1. Include the main differences between the softwares that have been
researched and identify how each software can be used to communicate your roster. Students to explain
how the roster they have produced meet legal and award requirements and high quality customer service .
In addition to this students must explain the importance of maintaing staff records and completing
timesheets accurately and within designated timelines. All information must be referenced.
SITXHRM002 Assignment 1 Version 2 Page 3 of 4
©copyright Academia International 2014

ASSIGNMENT 1
MARKING CRITERIA
SITXHRM002 ROSTER STAFF
Not Attempted Not Satisfactory Satisfactory Excellent COMMENTS
0 1 2 3
Roster Front of House – Roster is presented in correct format that
ensures clarity of information
Staff are used effectively with multi-tasking where appropriate
Roster correctly reflects staffs level within the award according to
tasks required to be completed
Roster correctly reflects wages of all non-permanent staff
Roster reflects effective mix of staff to meet operational
requirements and set rule of no. pax=1 staff
Roster developed with clear times and dates to be effective as a
communication tool
Roster reflects opening and closing times of venue taking into
account any preparation or clean up
Labour costs are taken into account an accurately worked out for use
in overall budgets with clear working out
Roster reflects busier periods for business in order to maximise
operational efficiency and customer service standards
Clear signs of Award rates being resourced and used with clear
referencing
Roster Back of House – Roster is presented in correct format that
ensures clarity of information
Staff are used effectively with multi-tasking where appropriate
Roster correctly reflects staffs level within the award according to
tasks required to be completed
Roster correctly reflects wages of all non-permanent staff
Roster reflects effective mix of staff to meet operational
requirements and set rule of no. pox=1 staff
Roster developed with clear times and dates to be effective as a
communication tool
Roster reflects opening and closing times of venue taking into
account any preparation or clean up
Labour costs are taken into account an accurately worked out for use
in overall budgets with clear working out
Roster reflects busier periods for business in order to maximise
operational efficiency and customer service standards
Clear signs of Award rates being resourced and used
Report – 3 samples of software provided including its main
differences
Communiticating roster with staff

SITXHRM002 Assignment 1 Version 2 Page 4 of 4
©copyright Academia International 2014

Maintaining high level of customer service
References to legal and award requirements
Maintaining staff records and completing timesheets accurately
Total Marks out of 75

Trainer’s Signature __________________________________ Date ___ / ___ / ___

Posted in Uncategorized

Leave a Reply