Increase the focus on social responsibility will help augment relationships with employees, thereby increasing their commitment and loyalty to the company.

Increase the focus on social responsibility will help augment relationships with employees, thereby increasing their commitment and loyalty to the company.

EST1 assessment

Janelle Hall October 14, 2013 EST1 Task 310.2.1-05 Part A: Company Evaluation In this essay, I am evaluating company Q’s current attitude towards social responsibility. I would rate this companys social responsibility as Poor for the following reasons: They closed two of their stores in high crime areas because they were consistently losing money. The implication here is that they were only concerned about their profits but showed no concern about positively impacting their neighborhood. Research shows that social responsibility, including business ethics, is associated with increased profits. (Ferrell, 2013) The second reason that I feel their attitude toward social responsibility is poor is due to their response to customer requests. They received customer requests for health-conscience and organic products for years without responding and when they did respond, it was on a limited basis. This indicates a lack of systems or processes to identify and respond positively to customer requests. This company also shows no philanthropic responsibility toward their community. When the local area Food Bank asked for donations, the company was more concerned about lost revenues than promoting public goodwill. The company also stated concerns about possible fraud and stealing by employees with a donation program. Research shows that to be successful, relationships with investors must rest on dependability, trust, and commitment.” (Ferrell, 2013) Increasing the focus on social responsibility will help augment relationships with employees, thereby increasing their commitment and loyalty to the company. It is important that this company increase its attitude of social responsibility in order to remain viable within the community, and maintain continued profitability over the long-term. A focus on increasing their culture of social philanthropy will ultimately result in long-term growth. Part B: Recommendations In order to increase long-term success…; Janelle Hall October 14, 2013 EST1 Task 310.2.1-05 Part A: Company Evaluation In this essay, I am evaluating company Q’s current attitude towards social responsibility. I would rate this companys social responsibility as Poor for the following reasons: They closed two of their stores in high crime areas because they were consistently losing money. The implication here is that they were only concerned about their profits but showed no concern about positively impacting their neighborhood. Research shows that social responsibility, including business ethics, is associated with increased profits. (Ferrell, 2013) The second reason that I feel their attitude toward social responsibility is poor is due to their response to customer requests. They received customer requests for health-conscience and organic products for years without responding and when they did respond, it was on a limited basis. This indicates a lack of systems or processes to identify and respond positively to customer requests. This company also shows no philanthropic responsibility toward their community. When the local area Food Bank asked for donations, the company was more concerned about lost revenues than promoting public goodwill. The company also stated concerns about possible fraud and stealing by employees with a donation program. Research shows that to be successful, relationships with investors must rest on dependability, trust, and commitment.” (Ferrell, 2013) Increasing the focus on social responsibility will help augment relationships with employees, thereby increasing their commitment and loyalty to the company. It is important that this company increase its attitude of social responsibility in order to remain viable within the community, and maintain continued profitability over the long-term. A focus on increasing their culture of social philanthropy will ultimately result in long-term growth. Part B: Recommendations In order to increase long-term success…


 

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